Privacy Statement

The new update to the General Data Protection Regulation – also referred to as Regulation (EU) 2016/679 – has been created by the European Parliament, the Council of the European Union and the European Commission to strengthen and unify data protection for all residents of the European Union.

We are extremely committed to safeguarding the privacy of our website for our visitors; in this policy, we explain how we will treat your personal information.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

What personal information do we collect from the people that visit the blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, address, and email address.

When do we collect information?

We collect the information you provide about yourself when you when you register for our newsletters, make a purchase, respond to a survey or marketing communication, sign up to a serenity club event. We do not share this information with outside parties except to the extent necessary to complete the order or provide the service.

All financial details are processed by our payment processors. All our website financial transactions are handled through our payment services providers, PayPal Inc. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website.

Except as provided in this policy, we will not provide your personal information to third parties.

How do we use your information?

The information collected is used solely to provide the service requested.  We may use the information in the following ways:

  1. To quickly process your transactions, purchases;
  2. To send up to date information & resources and occasional information on our products & services that can help you with your life in France.
  3. To confirm your booking or transaction
  4. To send you information on services that you have shown interest in

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities, in order to make your visit to our site as safe as possible. We use Malware Scanning.

Your personal information is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

However, we are aware that, the transmission of information via the internet is not completely secure. Although we will do our very best to protect your personal data, we cannot guarantee the complete security of your data transmitted to our site; any transmission is at your own risk.

Do you we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow it) which enable the site’s or service provider’s systems to recognize your browser and to capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart.

What Cookies do we use?

We use only session cookies.  These are temporary cookies and are used to collect your data when you navigate the website in order to enhance your experience when ordering a product or service (as described above).  Once the user’s browser is closed, these cookies expire.   We do not use persistent cookies.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to

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